Refund policy

RETURN & REFUND POLICY
Our Promise
At Mirra Mirra, we want you to love what you ordered. If something isn’t right, we’ll make it right.
Returns
We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging.
To start a return, email us with your order number and reason for return.
Refunds
Once we receive and inspect your return, we’ll notify you within 48 hours. Approved refunds are processed within 5-7 business days to your original payment method.
Damaged or Wrong Items
If your item arrived damaged or you received the wrong product, contact us within 48 hours of delivery. We’ll send a replacement at no cost — no return necessary.
Non-Returnable Items
Items returned after 14 days
Items showing signs of use or damage caused by the customer
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
Contact
Questions? We’re here. we respond within 24 hours.
Because your satisfaction isn’t a policy. It’s our standard.